[CONTACT US] for any help with PROGRAMMING. Some devices have specific protocols. Our team is here to help you and offer you the right protocols. Our universal remote is simple to program, no tools required. You will find the instructions on the visuals of this announcement as well as in the manual provided. If the procedures do not work, it is because your system is not compatible, you can simply return the product COMPATIBILITY: [SEE COMPATIBILITY VISUALS] [CONTACT US FOR ANY QUESTIONS] INTRATONE INCOMPATIBLE Our universal remote control for gates and garage doors is multi-frequency, it supports 280 and 868 Mhz, 433 Mhz included. This allows it to be compatible with most gate systems, garage doors, exterior lighting, roller shutters, alarms. Compatible with the biggest brands. Do not hesitate to CONTACT US before ordering if you have any questions. SOLID/WATERPROOF: Designed with an efficient and solid design and materials, our universal remote control is shock-resistant and waterproof. Clean, simple design designed for foolproof solidity. 4 CHANNELS: Our universal remote control can be programmed to 4 different devices. You will be able to control gate, garage door, exterior lighting and roller shutters with the same remote control. PACK: You will find upon delivery: Universal remote control X2, long-lasting batteries included; Programming instructions; Key ring clip X2