Master the details of IT technical support as Andrews/Dark/West's comprehensive COMPTIA A+ GUIDE TO IT TECHNICAL SUPPORT 10E explains how to work with users as well as install maintain troubleshoot and network computer hardware and software. This step-by-step highly visual best-selling approach uses CompTIA A+ Exam objectives as a framework to prepare you for 220-1001 and 220-1002 certification exams. Each chapter covers core and advanced topics while emphasizing practical application of the most current technology techniques and industry standards. You study the latest hardware security Active Directory operational procedures basics of scripting virtualization cloud computing mobile devices and Windows 10. Lab Manuals CourseNotes online labs and optional MindTap online resources provide additional certification test preparation and interactive activities to prepare you for a role as an IT support technician or administrator. Language: English