1 Experimentation with Organisation Analyser a tool for the study of decision making networks in organizations. - 2 A software process for management software systems. - 3 A management decision support system for allocating housing loans. - 4 Misuse and nonuse of Knowledge-Based Systems: the past experiences revisited. - 5 The effective use of a decision support tool in the area of strategic marketing management. - 6 Information technology in hypointegrated organizations: communication support versus decision support. - 7 Individual and organizational effectiveness: perspectives on the impact of ESS in multinational organizations. - 8 User-centered DSS design and implementation. - 9 Co-decision within cooperative processes: analysis design and implementation issues. - 10 Using the Internet to implement support for distributed decision making. - 11 A DSS design method based on organizational change. - 12 Change process implementation: a collective analysis and management procedure. - 13 Are your business and your IT strategy in phase?. - 14 Executive information systems development in Thailand. - 15 Business patterns: reusable abstract constructs for business specification. - 16 System for preparing management decisions: a gas pipeline siting case study. - 17 Design and testing of a DSS to help reduce bias in judgemental forecasting. - 18 Designing and implementing DSS with system dynamics: lessons learned from modeling a global system of mobile communication (GSM) market. - 19 Ethical imperatives in decision support systems design. - 20 Towards active management information systems. - 21 A case study of EIS development by an experienced EIS developer. - 22 Decision support in marketing. - 23 Process for managing project uncertainty with contingency planning. - Implementation of informationtechnology: issues connected with revision of business processes in transition. - Index of contributors. - Keyword index. Language: English