1 Exotica/FMQM: a persistent message-based architecture for distributed workflow management. - 2 Usability of some workflow products in an inter-organizational setting. - 3 The systems integration architecture: an agile information infrastructure. - 4 Message flow control. - 5 A light weight name service and its use within a collaborative editor. - 6 Organizational management system in a hetrogeneous environment: a WWW case study. - 7 A federated information system for quality management processes. - 8 A support environment for the disclosure of heterogeneous systems documentation. - 9 Modelling business relationships in a non-centralized systems environment. - 10 Realization of a decentralized IS-strategy. - 11 A software process model for business reengineering. - 12 Coupling process models and business rules. - 13 Discussants comments on the ten main papers. - 14 Panel: The future of business meetings possibilities and problems of computer support. - 15 Panel: Organisations' IT competence: the limiting factor?. - Index of contributors. - Keyword index. Language: English